About PNE
Partnership Network Events (PNE) is one of the UKs fastest growing corporate events business, that creates successful conference led networking/hosted buyer style events that engage public sector senior leaders (Healthcare, Local Government, Blue Light Services, Higher Education, Housing Association, Central Government and Multi-academy Trusts) to innovate, benchmark and network with their peers and meet with the transformational suppliers serving their industry.
The role:
We’re looking for an Client Success Executive to be a part of our growing team based in a very modern office in Crawley and the chance to travel with us to host our national events in luxury hotels up and down the country. PNE is also expanding globally this year with our first event being launched in the USA in September.
We are looking for an individual that is keen to pursue a career in Operations. Assisting and working with the Client Success Manager to manage and onboard clients. Admin, hospitality and/or events related experience would be an advantage, however full training will be given and there will be a real focus on helping you develop and further your career as part of a dynamic team. As you succeed and progress new opportunities will present themselves within the organisation.
Your drive and personality will be key in helping you build and develop new relationships across a number of sectors and your organisational skills and willingness to learn will be key in you achieving your personal goals and company objectives.
Responsibilities:
- Work with the Client Success Manager to follow onboarding process’ from point of signing to point of event
- Collect sponsor accommodation requirements and details
- Update rooming list’s and send to Ops manager
- Gather dietaries and send to Ops manager
- Gather meeting requests pre-event
- Send post event for the sponsors
- Crosscheck new print materials
- Send reminder emails to sponsors pre-event
- Final checks pre-event
- Make sure the meeting system is correct
- Proof read conference guides along side the Client Success Manager
- Gather presentation slides from sponsors
- Attend events as and when required
Skills Needed:
- Exceptional organisational skills
- Natural desire for hitting deadlines
- Outstanding communication skills
- Good telephone manner
- Customer Service skills
- Computer literate – Word, Outlook, Excel
- Ability to work well individually as well as in a team
- Good eye for detail
- UK drivers licence required
Benefits:
- Competitive salary
- 25 days annual leave plus 8 Bank Holidays
- Additional leave days at Christmas & New Year (depending how it falls; this will be 3.5 – 4 days)
- Private Healthcare (once you have passed your three months’ probation)
- Death in service benefit
- Auto-Enrolment Pension
We’re looking for people who we can invest in and help to grow your career. It is a very exciting time to join PNE as we are in a phase of growth and scaling both domestically and internationally. First stop – North America!